Return & Refund
Return & Refund
At Avenoir Secret, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.
Returns
Products can be returned within 7 days of delivery.
Items must be unused, unopened, and in their original packaging.
For hygiene reasons, opened cosmetic or perfume products cannot be returned.
Refunds
Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
If approved, the refund will be processed to your original payment method within 5–10 business days.
Damaged or Wrong Items
If you receive a damaged or incorrect product, please contact us within 48 hours of delivery.
We will arrange a replacement or refund.
Contact For return requests, please contact us at:
support@avenoirsecret.com
